FAQ ABOUT BEARDED DRAGON ART

Fifa was our beautiful bearded dragon who became the inspiration for all our creative work. She passed away much too soon, on July 9, 2021, after a short, sudden illness. It was a heartbreaking loss for me and my family, but our creative efforts, to celebrate all bearded dragons, have continued in her memory.

Fifa was such a sweet creature and we loved her dearly. She was also loved by many others in the world through her Instagram page and was named "Beardie of the Month" at Instagram for April 2021 by the Bearded Dragon Network (@beardeddragonnetwork).

Fifa liked eating frozen crickets (gently thawed; she wasn't partial to live insects), gazing out the living room window, and taking warm baths. She also liked coloring in her favorite coloring books, Bearded Dragon Daydreams and Bearded Dragon Fairy Tales.

The team behind Bearded Dragon Art consists mainly of Adam, who conceived the idea, built this site, and devises the designs; and Donnie, the gifted illustrator who brings the designs to life through his wonderful illustrations.

Adam is also well known in the field of child bilingualism. He is the author of the popular books Maximize Your Child's Bilingual Ability and Bilingual Success Stories Around the World, as well as the founder of the blog Bilingual Monkeys and the forum The Bilingual Zoo.

Our original designs, often based on public domain art, are added to products that are then made to order by our print partners in the United States. Currently, we work with five outstanding printers which produce the various items that we offer. Orders are then shipped directly from these print providers to the homes of customers, worldwide.

We are determined to offer only high-quality products that suit our designs well and yet are still very affordable. Toward this end, we test all designs and products first, before offering them in our store, by examining samples of these items. So, although we intend to continue expanding the number of designs and products, we do this in a mindful way in order to maintain the highest standards possible and ensure that our products can consistently bring delight to our customers.

If you have a request for a new product or design that you'd like to see in the store, please contact us with your suggestion.

Just use "Search" and make the artist's name your keyword. The results should include all the products currently listed in the store which feature images from that artist.

Yes, items from Bearded Dragon Art can be shipped worldwide. We currently work with five print partners in the United States who securely ship orders both domestically and overseas. While the cost of international shipping may be a bit higher, our printers charge reasonable rates.

Our print partners generally make the products within 1~3 days then promptly ship out the order via the U.S. Postal Service. The delivery time then depends on the distance from the printer to the customer's home. Within the U.S., orders should arrive within at least 2 weeks. International orders may take up to a month.

If your order hasn't arrived within these time frames, please don't hesitate to contact us and we'll check directly with the printer to seek further information.

Please also be aware that orders which contain different types of products may be fulfilled by different printers. If your order contains multiple items, of different types, such items are often produced by different printers and this means that more than one package will be delivered to you.

We honestly want every customer to feel delighted by our products and we pledge to provide the most proactive support we can. If an item is defective or damaged, or the wrong item is received, please contact us with your concern and we will address this with the printer right away so that the item can be replaced as quickly as possible.

While we will gladly replace a defective or damaged item, or an order that contains the wrong item or fails to arrive at the intended destination, please note that we are unable to pursue returns or refunds for merchandise, like clothing, when there is a desire to change the variant of the item that was originally ordered, such as the size or color. When placing an order, please carefully select these preferences.

Your understanding of these policies, and your patience with any issues that may inadvertently arise, would be greatly appreciated. Thank you.

Along with our original illustrations, we also hold the copyright to the designs we have created that make use of public domain images. In other words, while the works made by these well-known artists are now in the public domain, we nevertheless hold all rights to the images that contain the works of art with the addition of the bearded dragons.

At the same time, we would be very happy if you shared the images of our products on social media and mention Bearded Dragon Art along with our URL: https://beardeddragonart.com